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US Refunds and Returns
If you are unhappy with your items we offer easy returns and refunds!
Store Credit (gift card) & Exchanges are offered on all returns received back to our warehouse within 30 days of delivery. A $9.99 postage & handling fee will be deducted for the use of the return postage label provided.
Refunds are offered on all orders received back to our warehouse within 14 days of your delivery date and a $13.99 postage & handling fee will be deducted for the use of the return postage label provided.
All returned items must be received back to us in original condition - unworn, unwashed, with all tags still attached and shoes in original cardboard box.
Please note: We do not accept returns of piercing jewellery, beauty products, face masks, intimate, final outlet sale items or swimwear without the hygiene sticker attached unless faulty
MODEL NAME: Cathlin
HEIGHT: 169cm / 5'5"
BUST: 81cm / 31.9”
WAIST: 64cm / 25.2”
HIPS: 91cm / 35.8”
MODEL NAME: Jemma
HEIGHT: 173cm / 5' 8"
BUST: 76cms / 30"
WAIST: 61cms / 24"
HIPS: 89cms / 35"
| Design |
Rated 4 out of 5
Poor
Excellent
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| Quality |
Rated 4 out of 5
Poor
Excellent
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| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
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So cute, such a staple!! xx
| Design |
Rated 5 out of 5
Poor
Excellent
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| Quality |
Rated 5 out of 5
Poor
Excellent
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| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
|
Quite nice design. Would probably recommend sizing down as I found personally it was quite bulky and long in the arms. Otherwise very nice puffer.
| Design |
Rated 4 out of 5
Poor
Excellent
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| Quality |
Rated 4 out of 5
Poor
Excellent
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| Sizing |
Rated -1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
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the colour and style is amazing and perfect for when going out on cold days
| Design |
Rated 5 out of 5
Poor
Excellent
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| Quality |
Rated 5 out of 5
Poor
Excellent
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| Sizing |
Rated 1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
|
It’s super snug and the softest fabric, looks amazing on!
| Design |
Rated 5 out of 5
Poor
Excellent
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| Quality |
Rated 5 out of 5
Poor
Excellent
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| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
|
This jacket is gorgeous and goes with so many looks! It is very large though and I wish it had pockets but other than that its amazing!
| Design |
Rated 5 out of 5
Poor
Excellent
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|---|---|
| Quality |
Rated 5 out of 5
Poor
Excellent
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| Sizing |
Rated 0 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
|
I had to take a star off because the sleeves are super long, my hands don't even come out the other side unless I pull it up but soon as I start walking/lower my arms, they slip right down (I'm not a short or petite person where this happens with all clothes). The cuffs aren't tight around the wrist to hold them up. I think I'll have to pay to get them adjusted. Other than that though, it truly is a nice jacket. I love the colour, it will go with so many outfits, both sportswear and even a casual streetwear outfit. It is super warm!! The neck comes p nice and high too for extra warmth. I would still highly recommend it, but perhaps size down? That may shorten the arms.
| Design |
Rated 4 out of 5
Poor
Excellent
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|---|---|
| Quality |
Rated 5 out of 5
Poor
Excellent
|
| Sizing |
Rated 1 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
Runs Small
True to Size
Runs Large
|
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